Aire Networks has implemented a Quality, Safety and Environmental Management System, whose main objective is to increase customer satisfaction through continuous improvement procedures that guarantee the quality of the services offered, as well as information security and environmental protection within the framework of sustainable development.

The ISO 9001:2015 and ISO 14001:2015 certifications have the following scope: "To provide direct and indirect telecommunications services to operators and companies", which implies a systematisation of operations, sustainable improvement of the internal structure and an improvement in Aire Networks' approach to the end user and stakeholders in general; including the proper management of environmental risks generated by each service and in the organisation as a whole.

On the other hand, Aire Networks is aware of the importance of appropriate information processing so as to achieve an optimum degree of security in the services provided to its customers, and for these reasons, we have obtained the following certifications:

- ISO 27001:2013 whose scope is the "Information Security Management in the development, configuration, implementation and maintenance of the Geco application, responsible for customer management; as well as Digital Workspace services (ETD), Infrastructure as a Service (IaaS) and Data Centre Hosting (Co-Location)".

- ISO 27018:2020 whose scope is: "Management of personal data in Aire Networks del Mediterráneo S.L. public cloud services, defined as: Digital Workspace (DWT), Infrastructure as a Service (IaaS) and Data Centre Hosting (Co-location) in accordance with the Declaration of Applicability rev. 6.0 of 4 April 2021".

In this way, the following objectives are achieved: to ensure the confidentiality of the information processed, to protect the integrity of the information and to protect the information from unauthorised access, among others.

Finally, Aire Networks is in process of ISO 22301:2019 certification, establishes the framework for the development, establishment, review and improvement of the Business Continuity Plan (BCP).

Quality Commitment

Contractual agreements and the correct definition of Service Level Agreements (SLA) are a priority and a fundamental factor in achieving the general objectives of Aire Networks' Quality and Security Management System. In this regard, Aire Networks SLAs seek to generate a relationship between the company and the client based on the identification and definition of the client's needs.

Download our Integrated Policy.

ENS Compliance Certification, Basic Category

Aire Networks declares that it has implemented the protection measures in its systems in accordance with the information security requirements which are necessary when providing services to Public Administrations, thus representing an additional step in our commitment to information security, by obtaining the certification of the National Security Scheme (ENS) Basic Category, whose scope is: "Information System that supports the following services: Connectivity services; Rental hosting in data centres and cloud services; Fixed telephony and Mobile telephony".

Download the ENS Basic certification.

ENS Compliance Certification, High Category

Aire Networks declares that it has implemented the protection measures in its systems in accordance with the information security requirements which are necessary when providing services to Public Administrations, thus representing an additional step in our commitment to information security, by obtaining the certification of the National Security Scheme (ENS) High Category, whose scope is: "Information System that supports the following services: Digital Workspace (ETD), Infrastructure as a Service (IaaS),Data centre housing (Co-Location) in accordance with the current Statement of Applicability (SoA)" .

Download the ENS High certification.